Upholstery Warranty Policy
Thank you for your business - we appreciate it! You can rest assured that your purchases from DesignRepublic are protected by a range of warranties, as described herein. Please note that purchases are warranted to the original retail customer, to be free from manufacturing and parts defects. The warranty takes effect from the date of delivery to the original retail customer.
Material & Workmanship
Material and workmanship on upholstered products are warranted against defects in material and workmanship for one (1) year.
Fabric & Leather
Fabric and leather products are warranted against wear under normal care and conditions for a period of one (1) year. DesignRepublic fabric and leather materials are warranted against seam slips, rips and fraying for a period of one (1) year. This does not cover shrinkage, pilling, fading or damage due to the use of chemical after-treatments not endorsed by DesignRepublic or improper cleaning. Please also note that all fabric and leather has a degree of stretch and will relax with use. This is considered normal and not a warrantable condition.
Cushions are warranted for a period of one (1) year against collapsing. Loss of foam resiliency should not be confused with softening, which results from normal use.
Frames & Interior Construction
Frames and interior construction are warranted from manufacturing defects for the life of the product.
Sofa Bed & Swivel Mechanisms
Sofa bed and swivel mechanisms are warranted for three (3) years.
Sofa Bed Mattresses
Sofa bed mattresses are warranted for one (1) year.
Our Warranty Does Not Cover the Following:
a) Rental, business, commercial, institutional or other non-residential uses.
b) Products purchased “AS IS”, final sale, floor model, from distressed or liquidation sales.
c) Products deemed misused, mishandled, altered, abused, or from unusual usage.
d) Inadequate maintenance, cleaning or care.
The identity tags are a part of DesignRepublic products and damage resulting from removal or attempted removal of these tags voids this warranty.
Consistent with industry standards, you are responsible for the movement of goods to and from the repair facilities or the costs related thereto. Given the change in product availability over time, DesignRepublic retains the right to replace, repair, or provide store credit in part or in whole as part of the warranty claim resolution process.
Warranty conditions are subject to change without notice.